Sunday, 17 November 2024

How to Ruin Your Restaurant or Gastropub in Time for Christmas: A Guaranteed Guide

How dare you expect decent service?
My wife and I write on food and drink matters and we both have backgrounds in the catering and pub trade. My wife's mother and my father were both chefs and we have family members in the pub and restaurant trades both here and in the USA and Canada. So we know what to expect in a reasonably expensive restaurant. 

We were visiting one of our favourite gastropubs when my wife was served a glass of Merlot that was not to the usual high standard of the pub. She said: "This is dreadful!" She asked me to taste it and unlike their previous Merlot, this was not buttery smooth, this was harsh and unpleasant. We checked the wine list. They had changed the wine they serve.

When our gourmet burgers arrived rather than being served on proper crockery as previously they were served on marked and scratched very small wooden trenchers (very Medieval) that were not large enough to stop the food from escaping onto the uncleaned table. 

My wife normally has several glasses of wine whilst I have several pints of beer with our meals.. We cut our visit much shorter than normal and we have cancelled our plans to have a Christmas meal there. My wife joked: "It's almost as if they are following a guide on how to wreck their restaurant trade for the Christmas period!"

And I thought: Time for a blogpost on this very subject!

The festive season is one of the most anticipated times of the year for the hospitality industry. It’s a golden opportunity for restaurants and gastropubs to make a lasting impression on customers, attract new clientele, and build loyal patrons who’ll come back long after the Christmas lights have been long taken down. 

But if you're looking to do the complete opposite, perhaps to achieve a spectacular implosion in time for the new year, this guide is for you. Here’s how you can absolutely guarantee to ruin your restaurant or gastropub this Christmas.

Step 1: Serve Cheaper, Poor-Quality Wines

Nothing says “we don’t care” quite like replacing your carefully curated wine list with the cheapest bottles you can find. After all, why bother offering your customers a quality bottle of Merlot or Bordeaux or an elegant Sauvignon Blanc when you can stockpile bargain-basement plonk that tastes like vinegar?

Here’s how to maximise the damage:

Switch to the Cheapest House Wines: The cheapest box wine will do. Your customers won't notice the difference, right? Clue: they absolutely will. There’s nothing quite like the disappointment of a glass of overly sweet, or excessively dry and poorly aged wine to ruin a festive dinner.

Stop Offering Wine Pairings: Your knowledgeable sommelier or staff member recommending wines? Get rid of them. Just let customers fend for themselves, and if they ask for suggestions, train your remaining staff to respond with a shrug and say: "I don't like wine!"

Serve at the Wrong Temperature: Serve white wines warm and red wines chilled for that special touch. Bonus points if the wine glasses are still warm and wet from the dishwasher.

Step 2: Opt for Poor-Quality Cuts of Meat

Christmas is traditionally a time for indulgence, and your customers will likely expect to enjoy high-quality festive dishes. But if your goal is to drive them away, then skimping on ingredients is the fastest route to dissatisfaction.

Replace Premium Cuts with Cheaper Alternatives: Replace that prime rib with tough, gristly cuts. Who needs succulent turkey when you can serve a dry, flavourless bird that was frozen for months? Or even serve catering industry pressed turkey rounds, rather than fresh turkey? Bonus points if your steak requires a hacksaw to cut through.

Go for Processed, Pre-Packaged Options: Skip the freshly prepared roasts, gravies, and sauces. Instead, stock up on pre-packaged, mass-produced alternatives. Customers won't mind if their Christmas dinner tastes like a school cafeteria meal… or maybe they will, and they won’t be back.

Overcook or Undercook Everything: There’s nothing quite like a Christmas roast that’s either charred to a crisp or practically raw. If you’re aiming for bad reviews, ensuring every dish comes out of the kitchen improperly cooked is a surefire method.

Step 3: Hire Indifferent or Hostile Serving Staff

Service is often the make-or-break factor in the restaurant business. But if you’re looking to alienate your customers, nothing works better than unwelcoming, apathetic, or downright rude staff.

Hire Staff Who Don't Care: When interviewing potential waitstaff, look for candidates who display zero enthusiasm for hospitality. If they roll their eyes at the thought of serving customers, you’ve found the perfect fit.

Encourage Staff to Be Indifferent: Train your team to avoid eye contact, ignore guests who try to get their attention, and never, ever smile. After all, Christmas is about making people feel unwelcome, isn't it?

Respond to Complaints with Hostility: If customers dare to express dissatisfaction, make sure your staff respond defensively or even aggressively. Accusing them of being too picky or telling them they're wrong is a brilliant way to guarantee they'll never return.

Step 4: Create a Miserable Atmosphere

The Christmas season is supposed to be about warmth, joy, and celebration, so naturally, you’ll want to go in the opposite direction.

Skip the Christmas Decorations: If you do decide to put up any decorations, make sure they’re sparse, tacky, or downright depressing. A few sad-looking tinsel strands and a broken fairy light should do the trick.

Play Inappropriate or Annoying Music: Forget festive classics. Instead, choose music that’s either gratingly upbeat or completely inappropriate for the season. Better yet, have no music at all, so diners can fully appreciate the awkward silence.

Maintain an Uncomfortable Temperature: Whether it’s freezing cold or stiflingly hot, make sure your restaurant is as uncomfortable as possible. A broken heater or an open window on a cold December night can really drive customers away.

Step 5: Ignore Dietary Requirements and Preferences

The modern diner often has dietary restrictions or preferences. But catering to those needs is only necessary if you actually want people to enjoy their experience.

Refuse to Accommodate Allergies: Gluten-free? Dairy-free? Vegetarian? Vegan? Who cares? Just don’t bother. A great way to ruin your reputation is by ignoring dietary requests and causing discomfort—or worse, allergic reactions.

Remove Any Special Menus: The holidays are a time when people like to indulge. Remove any festive specials or vegetarian options and replace them with your regular, uninspired menu. The fewer choices, the better.

Step 6: Use Social Media to Showcase Your Failures

If you really want to drive the final nail into the coffin of your restaurant or gastropub, use social media to document your failures.

Post Low-Quality Photos of Your Food: Share poorly lit, unappetising photos of your dishes on Instagram and Facebook. The worse the photo looks, the more likely it will deter potential customers.

Respond to Negative Reviews with Sarcasm: When disgruntled customers leave reviews on Google or TripAdvisor, make sure to respond with snarky comments or, better yet, ignore them entirely. Nothing screams professionalism like defensiveness.

Congratulations, You’ve Ruined Christmas!

By following this guide, you'll successfully drive away loyal patrons, discourage new customers, and ensure that your restaurant or gastropub is the talk of the town—for all the wrong reasons. Come January, you’ll have all the time in the world to reflect on how it all went wrong while sitting in your empty dining room.

But if you're reading this and thinking, “I don't actually want to ruin my business!” then consider this guide as a cautionary tale of what not to do. The festive season is your chance to shine. Treat your customers well, serve quality food, and create an atmosphere that makes people feel welcome, and you’ll reap the rewards for months to come.

Happy Christmas! And may your restaurant be filled with laughter, satisfied customers, and ringing tills!

Maybe one day I'll tell you the story of how my wife and I and a couple of friends stumbled upon a country pub/restaurant which had excellent food served by a perky and smiling young lady who was providing a good standard of silver service - whilst wearing a woolly beanie hat!

Ensuring Medication Preparedness During the Festive Season: A Guide for Everyone, Especially Vulnerable Individuals

As the festive season approaches, many of us look forward to celebrating Christmas and the New Year with family, friends, and loved ones. 

However, amidst the excitement and preparations, one crucial detail can easily be overlooked: ensuring you have enough vital medications to last through this busy period. 

For those who are particularly vulnerable—such as the elderly, people with chronic conditions, and those with mental health needs—this can be a matter of well-being and safety.

In the UK, the festive season often brings about disruptions in regular routines, including limited pharmacy opening hours and delayed GP appointments. 

In addition, the colder weather and increased social activity can exacerbate existing health conditions, making it more important than ever to be prepared. In this blog post, we'll outline why it's essential to check your medication supply now and offer some practical tips on how to stay ahead of any potential issues.

Why Planning Ahead is Crucial

Limited Pharmacy Availability

Pharmacies may operate on reduced hours or be closed entirely on Christmas Day, Boxing Day, and New Year's Day. This can make obtaining vital medications challenging if you’ve run out or forgotten to refill a prescription. While some pharmacies may provide emergency services, it's better to avoid the stress and uncertainty of relying on last-minute solutions.

GP Surgeries May Be Closed

With GP surgeries often closed for extended periods over the Christmas and New Year break, getting a prescription can be more difficult than usual. This is particularly concerning if you depend on medications that need regular renewal, such as those for diabetes, hypertension, asthma, or mental health conditions. Emergency services should not be relied upon for routine prescription renewals, so it’s crucial to plan ahead. 

Weather-Related Disruptions

Winter weather in the UK can be unpredictable, with snow, ice, and storms sometimes making travel difficult. For those living in rural or remote areas, getting to a pharmacy can be especially challenging. Having a sufficient supply of medications at home means you won’t need to venture out in hazardous conditions.

Who Needs to Be Especially Vigilant?

While everyone should make sure they have enough medications over the holiday period, some groups need to be especially vigilant:

Elderly Individuals

Age-related conditions, reduced mobility, and cognitive impairments can make it harder for older people to remember to reorder prescriptions. Family members or caregivers should step in to help ensure they have enough medication on hand.

People with Chronic Health Conditions

If you manage conditions such as diabetes, heart disease, or asthma, having a supply of medications is essential to avoid exacerbations, which can be life-threatening.

Those with Mental Health Needs

For individuals relying on medications to manage mental health conditions, missing a dose or running out of a prescription can have severe effects on their well-being. The festive period can already be a challenging time for mental health, so ensuring medication continuity is critical.

Caregivers and Families

If you care for someone who is vulnerable, now is the time to check their medication levels. Being proactive can save a lot of stress and potential health complications over the holiday period.

Practical Steps to Ensure You’re Prepared

To avoid the rush and ensure you have everything you need, here are some practical steps to take:

Check Your Medication Supply Now

Go through all your medications, including any over-the-counter ones you rely on, and check expiry dates. If you’re running low on any prescription medicines, reorder them as soon as possible.

Speak to Your GP Early

If you need a repeat prescription, contact your GP surgery well in advance. It’s best to do this at least two weeks before Christmas to ensure you have enough time to pick up your medication or have it delivered.

Consider Home Delivery Services

Many pharmacies offer prescription delivery services, which can be especially helpful if mobility or transport is an issue. Check with your local pharmacy to see if they can arrange a delivery before Christmas. But be careful as some prescription delivery services are not as good as others.

Set Reminders

If you’re prone to forgetting to reorder your medications, set a reminder on your phone or mark it on your calendar. Additionally, ask a family member or friend to check in with you to ensure you’re fully stocked.

Stock Up on Non-Prescription Essentials

In addition to prescription medications, ensure you have a good supply of any over-the-counter items you may need, such as pain relievers, cold remedies, or supplements.

Know Where to Go for Emergencies

Make a note of the nearest pharmacies that will be open during the festive period and keep this information handy. The NHS 111 website is a reliable source for checking Christmas pharmacy hours in your area. https://111.nhs.uk. You can call them on your phone, too. And they do have an emergency prescription service. 

The Bottom Line

Christmas and New Year should be a time of joy and relaxation, not anxiety over running out of essential medications. Taking a few simple steps now can help you avoid unnecessary stress and ensure that you and your loved ones stay healthy throughout the festive season.

If you or someone you know might be particularly vulnerable, please take the time to check on them and offer assistance if needed. A little preparation can go a long way in ensuring everyone has a safe and happy Christmas and New Year break.

Wishing you all a healthy, safe, and joyful festive season!

Why You Might Need to "Ask for Angela" in a Pub, Café, or Restaurant Over the Christmas Period

The festive season is one of joy, laughter, and celebration, but it's also a time when many of us find ourselves socialising more than usual—whether that's catching up with friends at a local pub, enjoying a cosy coffee date at a café, or indulging in a festive meal at a restaurant, or a work Christmas do.

However, not every social situation goes as planned, and sometimes, things can take an uncomfortable or even dangerous turn. 

That's where the "Ask for Angela" initiative comes in—a discreet code phrase that can offer an essential lifeline to anyone feeling unsafe.

What is "Ask for Angela"?

"Ask for Angela" is a safety campaign that was introduced in the UK in 2016 to help individuals discreetly signal that they need help if they are feeling threatened or unsafe. 

The idea is simple: if you're in a pub, café, or restaurant and feel uncomfortable—whether that's because of a bad date, a stranger’s unwanted attention, or just a situation that doesn’t feel right—you can go up to a member of staff and "Ask for Angela". Staff members will understand that this is a code for needing assistance and will then help you to leave the situation safely, either by arranging a taxi, offering a safe space, or even calling the authorities if necessary.

Why the Festive Season Can Be Riskier

Christmas is a time for celebration, and many of us use it as an opportunity to unwind and socialise. Unfortunately, the festive season also comes with increased risks:

Alcohol and lowered inhibitions: Many people drink more over the Christmas period, which can lead to poorer judgement and, in some cases, unwanted advances or inappropriate behaviour.

Busy venues: Pubs and restaurants are often packed during the festive season, making it easier for uncomfortable situations to escalate unnoticed by others. It's harder for friends to keep an eye on each other when crowds are large, and staff are often rushed off their feet.

Meeting new people: The Christmas season is a popular time for online dating, blind dates, and social gatherings with strangers. While most encounters go smoothly, the reality is that not everyone you meet will have good intentions. "Ask for Angela" offers a way out if your date takes an unexpected or unsettling turn.

Increased loneliness and vulnerability: Not everyone feels festive cheer during Christmas. Some people may feel lonely or vulnerable and, as a result, might end up in situations they’re not entirely comfortable with. Whether it's being pressured into staying longer than you’d like or dealing with someone who won't take "no" for an answer, it's important to have an exit strategy.

How "Ask for Angela" Works

If you ever feel uncomfortable or unsafe, the process of using "Ask for Angela" is straightforward:

Approach a staff member: Find a member of staff behind the bar, counter, or at the reception area. It’s best to do this away from the person causing the discomfort if possible.

Use the phrase discreetly: Simply say, "Can I speak to Angela, please?" The staff should recognise this as a request for help and will take you aside to assess the situation discreetly.

Receive assistance: Depending on the circumstances, staff may offer to call a taxi, escort you to a safe area, or alert security or the police. They are trained to help you leave the situation without drawing attention to the fact that you're seeking help.

How Venues Can Support the Initiative

For "Ask for Angela" to be truly effective, venues need to actively participate. Here are some ways that pubs, cafés, and restaurants can make sure the initiative works:

Display posters: Visible signs in bathrooms, near the bar, or in seating areas can help remind patrons that this service is available.

Train staff: Employees should be trained on how to respond quickly and discreetly if someone uses the "Ask for Angela" phrase.

Create a supportive atmosphere: Encouraging a safe environment and zero tolerance for harassment can go a long way in preventing uncomfortable situations from arising in the first place.

Final Thoughts

The "Ask for Angela" initiative is an empowering tool that can help ensure everyone feels safe while socialising, especially during the Christmas period when people are more likely to be out celebrating. Whether you're meeting friends, family, or even new acquaintances, it's comforting to know that help is just a discreet question away.

So, this festive season, while you're out enjoying yourself, keep "Ask for Angela" in mind—not just for yourself, but for others who may need support. By raising awareness and using it when necessary, we can help make the holiday season safer and more enjoyable for everyone.

Stay safe, and happy Christmas!

Saturday, 16 November 2024

Why You Should Fill Your Home with Beautiful Flowers at Christmastime

The festive season is a magical time filled with the warmth of family gatherings, the aroma of holiday cooking, and the sparkle of twinkling lights. 

But there’s one often-overlooked way to enhance your home's festive spirit: beautiful, fresh flowers. 

Whether it's an arrangement of classic Christmas blooms or an eclectic mix to suit your unique style, flowers can transform your home into a vibrant, welcoming space that truly embodies the joy of the season.

Here are some compelling reasons why you should consider filling your home with flowers this Christmas.

1. Create a Festive Atmosphere

Nothing brings a touch of elegance and warmth to a room quite like a well-chosen floral arrangement. While Christmas trees and fairy lights do wonders to set the mood, adding fresh flowers can elevate that festive atmosphere even further. Imagine a stunning centrepiece of ruby-red roses and deep green holly leaves gracing your dining table or a delicate bouquet of white lilies and eucalyptus on your mantle. These little touches bring nature indoors, adding to the enchantment of the season.

2. Add a Touch of Tradition

Incorporating flowers into your holiday decor is not just a modern trend; it’s a practice rooted in tradition. During the Victorian era, families would adorn their homes with holly, ivy, and mistletoe to celebrate the festive season. Today, flowers like poinsettias, amaryllis, and Christmas roses have become iconic symbols of Christmas cheer. By decorating with these classic blooms, you not only honour timeless traditions but also bring a sense of nostalgia to your home.

3. Boost Your Wellbeing

The festive season, while joyful, can also be hectic and stressful. The good news is that flowers are known to have a positive impact on mental wellbeing. Studies have shown that being around fresh flowers can reduce stress, uplift your mood, and even improve air quality. As the days get shorter and the weather colder, filling your space with vibrant, fragrant blooms can be a simple way to create a calming and peaceful environment, helping you unwind amidst the holiday hustle.

4. Perfect for Hosting and Entertaining

Christmas is a time for gathering with loved ones, and nothing sets the tone for a festive celebration quite like a beautifully decorated home. A fresh floral arrangement can act as a stunning centrepiece for your Christmas dinner or as a welcoming display in your hallway to greet guests. Opt for festive hues like deep reds, snowy whites, and lush greens to create arrangements that echo the season’s colour palette. The rich textures and scents will enhance the sensory experience of your guests, making your home feel even more inviting.

5. Embrace Nature’s Beauty

Christmas is often associated with evergreens and snowy scenes, but incorporating fresh flowers is a lovely way to celebrate the natural world. This time of year, many florists offer winter-themed bouquets that incorporate seasonal blooms like amaryllis, anemones, and hellebores, along with festive greenery such as pine, holly, and fir branches. By embracing these seasonal elements, you can create a harmonious blend of nature's beauty right inside your home, even as winter rages outside.

6. A Unique, Personal Touch

Flowers are a versatile decoration that can be tailored to your personal style and the theme of your home. Whether you prefer traditional poinsettias and red roses or something more unconventional like frosty blue thistles and creamy white orchids, there’s a floral arrangement to match your taste. You can also get creative by combining flowers with seasonal elements like cinnamon sticks, pine cones, or even fairy lights to craft a truly unique centrepiece.

7. Perfect Gift for Loved Ones

As much as we love decking out our homes, Christmas is also about spreading joy to others. Flowers make for an exquisite and thoughtful gift that can brighten someone’s day instantly. Whether it’s a cheerful bouquet to cheer up a friend or a luxurious arrangement sent to family you can’t visit, flowers are a heartfelt way to express love and gratitude during the festive season.

8. Long-Lasting Beauty

Many winter flowers, such as amaryllis and lilies, are not only beautiful but also long-lasting when cared for properly. With just a little attention, you can enjoy their blooms well into the new year, allowing you to extend that festive feeling for a few extra weeks. By adding water regularly, trimming the stems, and keeping arrangements away from direct heat, you can ensure they last throughout the Christmas season.

Conclusion

Filling your home with beautiful flowers at Christmastime is more than just a decorative choice; it’s a way to celebrate the season with nature’s own artwork. Flowers bring elegance, joy, and a sense of tranquillity into our spaces, making them the perfect addition to your holiday celebrations. Whether you’re hosting a grand Christmas feast, enjoying a cosy evening by the fireplace, or simply wanting to brighten your space during these dark winter months, fresh flowers can bring an extra touch of festive magic to your home.

So this Christmas, consider embracing the beauty of nature and the timeless elegance of fresh flowers. After all, it’s the little details that make the season truly special.

Friday, 15 November 2024

Why Cutting Back on Your Marketing and Advertising Budget in the Pre-Christmas Season Is a Fool's Game

The run-up to Christmas is one of the busiest and most lucrative periods for businesses, with consumers ready to spend on gifts, holiday preparations, and festive gatherings.

 However, in challenging economic times, some companies may be tempted to tighten their belts and reduce their marketing and advertising spend in an effort to cut costs. 

But this strategy is not just short-sighted; it’s a fool’s game. Here’s why pulling back on your marketing efforts before Christmas can be a costly mistake.

1. Christmas Is Prime Spending Season

For many industries, the weeks leading up to Christmas are the most profitable time of the year. According to retail experts, the average household in the UK spends significantly more in December than any other month. Whether it’s gifts, decorations, or festive food and drink, consumers are in a spending mindset during this season. By reducing your marketing budget, you risk missing out on a golden opportunity to capture this surge in demand.

Cutting back on marketing when customers are actively looking to buy is akin to closing your shop on Black Friday or turning off your website on Cyber Monday. If your competitors are still advertising while you pull back, they will be the ones who reap the rewards of increased visibility and brand recognition.

2. Top-of-Mind Awareness Is Key

The pre-Christmas period is saturated with brands vying for consumer attention. If your business reduces its marketing efforts during this critical time, you risk becoming invisible in a crowded marketplace. Maintaining top-of-mind awareness is essential if you want your brand to be the first one customers think of when they’re ready to make a purchase.

Strategic advertising can help keep your products or services front and centre, ensuring that consumers choose you over competitors when it’s time to open their wallets. Scaling back on your advertising budget could mean your brand is quickly forgotten in the sea of festive promotions.

3. Leverage the Power of Seasonal Campaigns

The festive season is an emotional time for many people, which means it’s the perfect opportunity for brands to connect with their audience on a deeper level. Christmas marketing campaigns, when done right, can resonate with customers and build long-term brand loyalty. Think of iconic holiday adverts like John Lewis’s Christmas campaigns that have become a beloved annual tradition in the UK.

By cutting your budget, you miss the chance to tap into this emotional engagement. Well-timed, creative advertising can not only drive immediate sales but also leave a lasting impression that benefits your brand well into the new year.

4. Digital Marketing Is More Important Than Ever

In recent years, there has been a significant shift towards online shopping, a trend that has only accelerated post-pandemic. A strong digital marketing presence is crucial, especially during the festive season when many consumers are shopping online to avoid crowded stores or simply to find better deals.

If you cut back on your digital advertising, you’re effectively reducing your visibility on platforms where consumers are actively searching for holiday gifts and inspiration. Pay-per-click (PPC) ads, social media promotions, and targeted email campaigns are vital tools to reach your audience, particularly when they’re in the buying mood. Scaling back now could mean losing valuable traffic and sales to competitors who are maintaining or increasing their digital presence.

5. The Cost of Regaining Momentum

Some business owners might assume they can scale back marketing efforts in November and early December, only to ramp them up again at the last minute. However, this approach can be counterproductive. Advertising requires consistent effort to build momentum, trust, and brand recognition. Cutting back means you may lose the traction you’ve built throughout the year, and regaining that momentum can be costly and time-consuming.

Additionally, with increased competition during the festive season, advertising costs can be higher. If you wait too long to jump back in, you might find yourself paying a premium for ad placements, or worse, missing out on key advertising slots altogether.

6. Investing Now Pays Off Later

Marketing during the Christmas season isn’t just about immediate sales. It’s also an opportunity to set yourself up for success in the new year. The visibility and customer engagement you build now can have a lasting impact, leading to repeat business and customer loyalty in the months to come.

Investing in festive season advertising allows you to capitalise on increased traffic to your website or shop, where you can capture leads and build your customer database. With thoughtful retargeting campaigns, you can nurture those leads long after the holiday rush is over, turning one-time Christmas shoppers into loyal, year-round customers.

7. Your Competitors Aren’t Cutting Back

The reality is that if you cut your marketing budget, your competitors likely won’t. They will continue to push their campaigns, take advantage of increased consumer spending, and fill the gap you leave behind. In fact, some savvy brands increase their marketing spend during this time precisely because they know it’s the best period to attract new customers and boost their bottom line.

In an environment where competition is fierce, going dark on your advertising efforts is akin to waving a white flag. By staying visible and investing strategically in your campaigns, you ensure your brand remains competitive in the marketplace.

Conclusion

Cutting back on your marketing and advertising budget before Christmas may seem like a quick way to save money, but it can be a costly mistake that has long-term repercussions. The festive season is one of the most lucrative times of the year, offering an unmatched opportunity to connect with consumers, drive sales, and build brand loyalty.

Rather than seeing marketing as an expense to be reduced, view it as an investment in the future of your business. By maintaining or even increasing your marketing efforts during this critical period, you can set your brand up for a successful holiday season and beyond.

So, before you decide to slash your advertising budget, remember: Christmas only comes once a year, and the opportunity it presents is too valuable to let slip through your fingers.

How Food Companies and Marketing Agencies Can Support Foodbanks This Festive Season

As Christmas approaches, the festive season brings a spirit of generosity, joy, and togetherness.

 However, for many families across the UK, this time of year can also bring financial strain, making it difficult to put food on the table, let alone celebrate with traditional festive treats. 

Foodbanks play a crucial role in supporting those who are struggling, especially during the holiday season when the demand for their services increases dramatically.

Food companies and marketing agencies are uniquely positioned to make a significant impact on alleviating food insecurity during this critical time. By leveraging their resources, expertise, and networks, these businesses can provide much-needed support to foodbanks, helping ensure that no one goes hungry this Christmas. Here’s how they can make a meaningful difference.

1. Donate Surplus Food and Products

One of the most direct ways food companies can support foodbanks is by donating surplus stock. Each year, tonnes of perfectly edible food go to waste due to overproduction, packaging issues, or looming expiration dates. Rather than letting this food go to waste, companies can partner with foodbanks to ensure it reaches those who need it most.

Organise regular donations of non-perishable goods such as canned foods, cereals, and pasta, which are always in high demand.

Donate festive items like Christmas puddings, chocolates, and snacks to bring a touch of holiday cheer to families who might not otherwise afford these luxuries.

Collaborate with logistics partners to streamline the process of delivering surplus food to local foodbanks.

By donating excess products, food companies can not only reduce waste but also provide vital support to struggling families during the festive season.

2. Sponsor Foodbank Events and Fundraisers

Marketing agencies can leverage their expertise to support foodbanks by sponsoring or organising fundraising events. Whether it’s a Christmas charity gala, a food drive, or a digital campaign, agencies can use their skills to create impactful events that raise awareness and generate much-needed funds for foodbanks.

Plan festive-themed fundraisers such as charity bake-offs, virtual raffles, or Christmas markets, with proceeds going to local foodbanks.

Provide pro bono services to promote foodbank initiatives, helping them reach a wider audience and attract more donors.

Collaborate with influencers who are passionate about social causes to amplify the message and encourage their followers to get involved.

Through strategic partnerships, marketing agencies can help foodbanks not only raise funds but also enhance their visibility during the crucial holiday period.

3. Create Special Charity Campaigns

Christmas is a time when consumers are particularly receptive to charitable giving, making it an ideal moment for food companies to launch cause-driven marketing campaigns. By aligning their brand with a charitable cause, companies can engage customers, boost brand loyalty, and make a positive impact on their community.

Introduce “Buy One, Donate One” promotions, where every purchase leads to a donation of a food item to a foodbank.

Launch limited-edition products with a portion of the proceeds going to support foodbanks.

Run social media challenges encouraging customers to donate food items, with the company matching every donation.

These campaigns not only help foodbanks gather essential resources but also allow brands to demonstrate their commitment to social responsibility, which can strengthen customer loyalty.

4. Encourage Employee Involvement and Volunteering

Beyond financial and product donations, one of the most impactful ways companies can contribute is by encouraging their employees to volunteer their time. Foodbanks often face a shortage of hands during the busy festive period, so corporate volunteering can make a significant difference.

Organise volunteer days where employees can help sort, pack, and distribute food parcels.

Offer paid volunteer leave to employees who wish to support their local foodbank during the Christmas season.

Set up internal food drives within the company, encouraging staff to contribute non-perishable goods.

Not only does this foster a culture of giving within the company, but it also provides employees with a meaningful way to give back during the holiday season.

5. Leverage Marketing Expertise to Raise Awareness

Marketing agencies can use their skills to create powerful awareness campaigns that highlight the challenges foodbanks face during the festive period. By raising the profile of foodbanks, agencies can help drive more donations and support from the public.

Develop creative content such as videos, infographics, and social media posts to highlight the impact of foodbanks.

Partner with local media outlets to secure coverage of foodbank initiatives and increase community engagement.

Run digital advertising campaigns encouraging donations and volunteer sign-ups, especially during key shopping events like Black Friday and Christmas sales.

By applying their expertise in communications and branding, marketing agencies can help foodbanks reach more people and secure the resources they need to support their communities.

6. Collaborate on Long-Term Partnerships

Rather than focusing solely on one-off Christmas donations, food companies and marketing agencies can establish long-term partnerships with foodbanks. This could involve ongoing financial support, regular food donations, or collaborative campaigns throughout the year.

Establish annual giving programmes that provide foodbanks with consistent support beyond the festive season.

Offer training or consultancy services to foodbank staff to help them improve their marketing, outreach, and fundraising efforts.

Collaborate on sustainability initiatives to reduce food waste and redirect surplus to those in need.

Long-term partnerships ensure that foodbanks have the resources and support to continue their critical work throughout the year, not just at Christmas.

Conclusion: A Season of Generosity and Community

As we gather with our loved ones to celebrate Christmas, it’s important to remember that not everyone has the means to enjoy the festive season. By supporting foodbanks, food companies and marketing agencies can play a pivotal role in spreading joy and ensuring that no one goes hungry this Christmas.

Whether it’s through donating surplus food, organising fundraising events, or leveraging marketing expertise to raise awareness, there are countless ways businesses can give back. This festive season, let’s come together to support those who need it most and make this Christmas a little brighter for everyone.

By embracing the spirit of giving, we can not only make a difference to those struggling this Christmas but also inspire a sense of community and compassion that lasts all year round.

The Gift of Warmth: Why Quality Clothing is the Best Christmas Gift for Your Loved Ones

As the festive season approaches, we're faced once again with the question: what to give our nearest and dearest for Christmas? 

Among the myriad of options, one thoughtful choice that never goes out of style is quality warm clothing. 

Whether it's a luxuriously soft wool jumper, a cosy pair of thermal socks, or a beautifully crafted scarf, the gift of warmth is more than just a present—it's a gesture of love that can be cherished for years to come.

A Timeless Gift for a Meaningful Winter

Christmas is more than just exchanging gifts; it's about showing those you care for how much they mean to you. And what better way to do so than by ensuring they're wrapped up snugly during the cold winter months? High-quality warm clothing offers a perfect combination of practicality and sentimentality, making it a gift that truly keeps on giving.

When you choose well-made clothing, you’re gifting more than just fabric. You're giving the comfort of a warm embrace on a frosty morning, the joy of feeling cosy during a winter walk, and the reassurance that they'll be snug no matter how low the temperature drops. Each time your loved ones pull on that well-chosen jumper or slip into those soft woollen gloves, they'll remember the thought and care you put into their gift.

Quality Over Quantity: Invest in Lasting Comfort

In today’s fast-paced world of disposable fashion, investing in high-quality pieces is a refreshing way to slow down and make more meaningful choices. Good quality clothing not only looks and feels better, but it also lasts far longer than cheaper alternatives. This Christmas, instead of opting for throwaway trinkets or novelty items that may end up collecting dust, consider selecting timeless, well-made garments that can become winter staples for years to come.

Natural fibres like wool, cashmere, and alpaca are excellent options for gifting. These materials are not only incredibly warm but also breathable, ensuring comfort without overheating. A wool scarf, for instance, can be both stylish and functional—adding flair to any winter outfit while keeping the cold at bay. High-quality thermals or fleece-lined items can transform someone's winter wardrobe, turning even the chilliest days into cosy adventures.

The Thoughtful Touch: Personalise Your Gift

If you're worried that clothing might feel impersonal, think again. With a bit of thought, you can easily make your gift truly special. Consider the recipient’s style, favourite colours, or practical needs. Are they someone who loves the outdoors? A waterproof, insulated jacket could be the perfect fit. Do they appreciate the finer things? Perhaps a beautifully textured cashmere jumper would be a luxurious choice.

You could even go the extra mile by adding a personalised touch. Monogramming a set of wool gloves or a beanie with their initials adds a bespoke element to your gift, making it even more memorable. It’s a small touch that shows you’ve thought carefully about them, making your present unique and meaningful.

Sustainable Gifting: Making Ethical Choices

In recent years, more of us have become aware of the impact our shopping habits have on the planet. Choosing to gift high-quality, sustainably made clothing is an excellent way to align your Christmas spirit with your values. Many reputable brands now focus on using responsibly sourced materials, ethical labour practices, and sustainable production methods.

By selecting such items, you’re not just giving a gift to your loved one—you’re also giving back to the planet. The beauty of well-made clothing is that it's not only built to last but also designed with care for the world around us. This Christmas, let’s embrace a mindset of conscious consumption and focus on quality over quantity.

The Gift of Warmth: A Hug in Fabric Form

At the heart of Christmas is the desire to bring joy and comfort to the people we care about. This year, why not give a gift that does exactly that? High-quality, warm clothing is like a hug in fabric form. It's a gift that says, "I want you to be warm, cosy, and happy" every time they wear it.

Whether it's a thick, soft jumper for your dad, a pair of thermal leggings for your sister, or a snug pair of sheepskin slippers for your partner, the gift of warmth is one that will be truly appreciated as winter sets in. And best of all, it’s a gift that can be enjoyed over and over again, reminding your loved ones of your thoughtfulness long after the Christmas lights have been packed away.

Conclusion: Wrap Up Your Love in Cosy Layers

This Christmas, take the opportunity to give a gift that’s both practical and heartfelt. Good quality warm clothing is a timeless choice that will be cherished, used, and remembered fondly throughout the season and beyond. In a world full of fleeting trends, there’s something truly comforting about receiving a well-crafted item that offers warmth, protection, and love.

So, as you embark on your Christmas shopping, remember: the gift of good quality clothing is more than just an item—it's a promise to keep your loved ones warm and cared for all winter long. And really, isn’t that what the festive season is all about?

The Season for Reflection: Why It Might Be Time to Reevaluate Your Relationships This Christmas

As the festive season approaches, many of us are swept up in the hustle and bustle of Christmas shopping, planning gatherings, and preparing for time with family and friends. 

It’s a time of celebration, joy, and togetherness. But amidst all the festivities, it’s also a rare opportunity for introspection. A chance to pause, reflect, and reconsider the relationships we hold close.

Christmas, with its focus on connection and giving, can be a stark reminder of the quality (or lack thereof) of our relationships. 

If you’ve been feeling drained, anxious, or unfulfilled in certain connections, this festive season might be the perfect time to reevaluate and decide what changes, if any, need to be made. Here’s why and how you might need to reassess your relationships this Christmas.

Why Christmas is the Ideal Time for Reflection

The end of the year naturally brings about reflection. It’s a moment when we look back on the past twelve months and consider what has brought us joy and what has weighed us down. Christmas, in particular, can amplify our feelings—both positive and negative. Spending time with loved ones can bring warmth and happiness, but it can also highlight tensions and unresolved issues.

In a season that’s meant to be joyful, it can be revealing to notice which relationships bring you genuine comfort and which ones leave you feeling exhausted. This time of year can serve as a litmus test, shining a light on who truly values and supports you and who perhaps doesn’t align with your best interests anymore.

Signs It’s Time to Reevaluate Certain Relationships

Not all relationships are meant to last forever, and that’s okay. However, it’s essential to recognise when certain connections are doing more harm than good. Here are some signs that it may be time to reconsider a relationship:

Consistent Negativity: If interactions with a particular person leave you feeling drained, anxious, or unhappy, it’s worth questioning why. Healthy relationships should uplift, not consistently drag you down.

Lack of Reciprocity: Relationships are about give and take. If you find that you’re the one always making the effort, reaching out, or providing support without it being reciprocated, it may be time to reconsider how much energy you invest.

Feeling Unheard or Unvalued: If someone constantly dismisses your feelings, opinions, or needs, it’s a red flag. Respect and mutual understanding are the cornerstones of any strong connection.

Growing Apart: Sometimes, relationships naturally change as we evolve. If you no longer share the same values, interests, or priorities, it’s worth considering whether the connection still serves both parties.

Toxic Behaviour: This could include manipulation, passive-aggression, or outright disrespect. If a relationship is causing you emotional harm, it’s worth considering whether it’s worth holding onto.

How to Reevaluate Your Relationships This Christmas

If you’ve recognised that certain connections are no longer serving you, it can be challenging to know what steps to take. Here’s how you can approach the process of reassessing your relationships with care and thoughtfulness:

Take Time for Self-Reflection

Before making any decisions, spend some quiet time reflecting on how you feel. Journaling can be a helpful way to clarify your thoughts and emotions. Ask yourself: “Does this person bring out the best in me?” or “Do I feel valued and supported in this relationship?”

Consider Your Boundaries

Are there people in your life who regularly overstep your boundaries? Setting clear boundaries is essential for your well-being. If someone continually disregards your limits, it may be a sign that the relationship needs to change.

Have Honest Conversations

If you value the relationship but are struggling with certain aspects, consider having a heart-to-heart conversation. This can be difficult, especially if it’s with a long-standing friend or family member, but addressing issues openly can sometimes repair the connection.

Assess the Balance

Think about whether the relationship is balanced or one-sided. Christmas is a time of giving, but it shouldn’t always be you doing all the giving, whether that’s emotionally, mentally, or physically. If the relationship is more draining than fulfilling, it might be time to reconsider its place in your life.

Allow Yourself to Let Go

Sometimes, the healthiest thing you can do is let go. This doesn’t necessarily mean cutting someone out of your life entirely, but it might mean reducing contact or changing the dynamics of the relationship. Letting go can be difficult, especially during the holiday season, but it can also bring relief and open up space for more fulfilling connections.

Embracing Healthier Relationships in the New Year

The process of reevaluating relationships can be emotionally challenging, but it’s also an act of self-care. As we move into the new year, it’s an opportunity to focus on the relationships that truly matter—the ones that bring joy, support, and positivity into your life. Surrounding yourself with people who genuinely care for you and uplift you is one of the greatest gifts you can give yourself.

By reassessing your relationships, you’re choosing to prioritise your own well-being, which ultimately allows you to be a better friend, partner, or family member to those who deserve your time and energy. Sometimes, stepping away from toxic or draining relationships opens up space for new, healthier connections to blossom.

Conclusion: A Season of Renewal and New Beginnings

Christmas is often seen as a time of joy, love, and togetherness, but it’s also an opportunity for personal growth. By taking stock of your relationships and making intentional choices about who you surround yourself with, you can create a more fulfilling and peaceful holiday season—and a brighter year ahead.

This Christmas, give yourself the gift of clarity, self-respect, and healthier relationships. It might just be the most meaningful present of all.

The Art of Self-Gifting: Why Treating Yourself This Christmas is More Important Than Ever

When we think of Christmas, our minds often drift to thoughts of giving—finding the perfect present for a loved one, planning festive gatherings, and spreading joy to others. 

It’s a season dedicated to generosity, but in the midst of all this goodwill, it’s easy to forget one important person: yourself.

The idea of self-gifting—buying yourself something special during the Christmas season—might seem indulgent or even selfish at first. 

However, with the hustle and bustle of modern life, especially during a time filled with social obligations and high expectations, treating yourself can be one of the most meaningful and rejuvenating things you do this holiday season.

 Let’s explore why self-gifting is not only acceptable but essential, and how you can do it in a way that brings you true joy and fulfilment.

The Case for Self-Gifting: Why You Deserve It

Recognising Your Own Worth

The spirit of Christmas is about giving, but that doesn’t mean you should neglect yourself in the process. All too often, we’re quick to show kindness and appreciation to others while forgetting to extend the same courtesy to ourselves. Self-gifting is a powerful way to acknowledge your own worth and remind yourself that you are deserving of joy and appreciation too.

Reclaiming Joy in a Stressful Season

The festive season, while magical, can also be incredibly stressful. Between shopping, social events, and family commitments, it’s easy to feel overwhelmed. Buying yourself a gift—whether it’s something small and simple or something luxurious—can be a way to pause and reclaim a moment of joy for yourself amidst the chaos.

Encouraging Self-Care and Well-being

At its core, self-gifting is an act of self-care. It’s about recognising what you need to feel happy, relaxed, or fulfilled and giving yourself permission to have it. Whether it’s a new book to cosy up with, a skincare product that makes you feel pampered, or a new pair of shoes you’ve been eyeing all year, self-gifting is an investment in your own well-being.

Celebrating Your Achievements

The end of the year is a natural time for reflection. You’ve likely navigated challenges, reached milestones, or simply made it through another busy year. Self-gifting is a way to celebrate your achievements—big or small—and acknowledge the hard work you’ve put in throughout the year. It’s your way of saying, “I’ve earned this.”

How to Self-Gift with Intention

Self-gifting isn’t about impulsively buying things you don’t need or splurging out of stress. To truly benefit from the experience, it’s important to approach it with intention and mindfulness. Here are some tips to help you self-gift in a meaningful way:

Reflect on What Will Bring You Joy

Before you rush to buy something, take a moment to think about what would genuinely make you happy. Is it something you’ve been longing for but couldn’t justify buying? Or maybe it’s something that will help you unwind after a long day, like a new set of art supplies or a luxurious candle. The key is to choose something that brings you lasting joy rather than a fleeting thrill.

Prioritise Self-Care

Consider gifts that encourage relaxation, creativity, or personal growth. A spa day, a fitness class you’ve always wanted to try, or even a subscription to a streaming service for some cosy movie nights in—these are all ways to prioritise self-care during a busy season. Remember, self-gifting doesn’t always have to be material; it can be an experience that nourishes your mind and body.

Stick to a Budget

Self-gifting shouldn’t lead to financial stress. Decide on a budget that feels comfortable and stick to it. The value of a gift isn’t in how much it costs but in how much it enriches your life. Sometimes, even something small—like a favourite chocolate bar or a new journal—can bring a huge amount of happiness without breaking the bank.

Wrap It Up

There’s something magical about unwrapping a gift, even if it’s one you’ve given to yourself. Take the time to wrap your present beautifully and place it under the Christmas tree. When the time comes to open it, you’ll feel the same excitement and joy as you would with a gift from someone else. It’s a way of treating yourself with the same love and care you’d show others.

Self-Gifting Ideas to Inspire You

If you’re not sure where to start, here are some thoughtful self-gifting ideas that can brighten your Christmas season:

A Cosy Blanket or Luxury Pyjamas: Perfect for those chilly winter nights when you want to snuggle up with a hot drink and a good book.

A Subscription Box: Whether it’s a monthly delivery of coffee, wine, skincare products, or books, subscription boxes can be a delightful way to treat yourself beyond the festive season.

A Beautiful Journal: For those who enjoy writing or want to start journaling in the new year, a high-quality notebook can be a lovely, personal gift.

A New Hobby Kit: Whether it’s knitting, painting, or cooking, a kit that introduces you to a new hobby can be both relaxing and rewarding.

A Special Experience: Book a massage, a weekend getaway, or a class you’ve always wanted to take. Experiences can create lasting memories and provide a break from the usual routine.

The Importance of Being Kind to Yourself

Christmas can sometimes feel like a time of pressure—pressure to give the perfect gifts, to attend every event, to be cheerful no matter how exhausted you feel. Self-gifting is a gentle reminder that it’s okay to prioritise yourself, even during a season that’s traditionally about others. In fact, by taking the time to care for yourself, you’ll find that you have more energy, joy, and love to give to the people around you.

The act of self-gifting isn’t selfish; it’s an affirmation of self-worth. It’s a way of recognising that you deserve happiness, comfort, and celebration, just as much as anyone else in your life. This Christmas, let’s redefine the season of giving to include ourselves in that circle of generosity.

Conclusion: The Gift That Keeps on Giving

As the festive season draws near, don’t forget to include yourself on your Christmas list. Whether it’s a thoughtful gift, a small indulgence, or simply the time and space to relax, self-gifting is a wonderful way to honour yourself. This Christmas, give yourself the gift of self-compassion, joy, and the recognition that you, too, are deserving of a little magic.

So go ahead, wrap up a present for yourself, tuck it under the tree, and when Christmas morning comes, savour the moment as you unwrap your own special surprise. After all, you’re worth it.

The True Spirit of Christmas: Reaching Out to Those Who Need Support

As Christmas approaches, many of us eagerly look forward to the season of joy, celebration, and togetherness. 

For many, it's a time filled with festive cheer, twinkling lights, and gatherings with loved ones. 

Yet, amidst the laughter and merriment, it’s crucial to remember that not everyone experiences this time of year in the same way. 

For some, Christmas can be a challenging period filled with loneliness, sadness, or financial strain.

This festive season, let’s embrace the true spirit of Christmas by reaching out to those who may need a little extra support. Whether it’s a friend going through a tough time, an elderly neighbour living alone, or a family struggling to make ends meet, extending a hand of kindness can make a world of difference. Here’s why it’s important, how you can make a meaningful impact, and some thoughtful ways to show you care.

Why Christmas Can Be Difficult for Some

The image of a perfect Christmas—filled with joyful family gatherings, lavish feasts, and piles of presents—is often idealised in films, adverts, and on social media. But for many people, this season is far from idyllic. Here are a few reasons why Christmas can be difficult:

Loneliness: Whether due to the loss of a loved one, a recent break-up, or simply living far away from family, many people experience a deep sense of loneliness during the holidays. The contrast between the festive atmosphere around them and their own isolation can be particularly painful.

Financial Pressures: Christmas can be an expensive time of year, with expectations to buy gifts, food, and decorations. For those already struggling to make ends meet, the financial pressure can be overwhelming. This can lead to feelings of shame, stress, and anxiety.

Mental Health Struggles: For individuals dealing with mental health challenges, the festive season can exacerbate feelings of depression, anxiety, or stress. The expectation to be happy and social can feel like an impossible task, leading some to withdraw even further.

Estranged Relationships: Not all families are close-knit or happy. For some, Christmas gatherings can bring up painful memories, unresolved conflicts, or feelings of rejection. Those without strong family ties may feel especially vulnerable during this season.

How You Can Reach Out and Make a Difference

No grand gestures are needed to show kindness. Sometimes, the simplest acts of compassion can have the greatest impact. Here are a few ways to reach out to those who might need support during Christmastime:

Check In with Friends and Family

A simple phone call, text message, or handwritten note can go a long way. If you know someone who has been struggling or has recently experienced a significant life change, reach out to ask how they’re doing. Sometimes, knowing that someone cares is enough to lift someone’s spirits.

Invite Someone Over

If you’re hosting a Christmas dinner or get-together, consider inviting someone who might otherwise be alone. Whether it’s a single neighbour, an elderly acquaintance, or a colleague who doesn’t have family nearby, extending an invitation can make them feel included and valued.

Volunteer Your Time

Many charities and community organisations need extra help during the festive season. Whether it’s serving meals at a shelter, helping to wrap gifts for children in need, or simply lending a hand at a local food bank, your time and presence can be incredibly valuable.

Support Local Charities

If you’re able to, consider donating to a charity that supports those in need. This could include food banks, homeless shelters, or organisations that provide gifts for children from low-income families. Every little bit helps, whether it’s a financial contribution, donating unused items, or contributing groceries to a local food drive.

Be Mindful of Your Words

It’s easy to assume that everyone shares the same festive enthusiasm, but that’s not always the case. Be mindful when talking about Christmas plans, gifts, or family gatherings, especially with those who might not be in a position to celebrate in the same way. A little sensitivity can go a long way in making someone feel seen and understood.

Offer Practical Support

Sometimes, people need practical help rather than emotional support. If you know someone who is struggling financially, consider discreetly offering assistance, whether it’s through a supermarket gift card, dropping off some groceries, or helping with small errands. This can be a gentle way to ease their burden without making them feel uncomfortable.

The Impact of Small Acts of Kindness

Reaching out to others at Christmas doesn’t have to involve grand gestures. In fact, small, genuine acts of kindness can often mean more than extravagant displays. Here are some simple ways to brighten someone’s holiday season:

Send a Christmas Card: A handwritten note can show someone that you’re thinking of them. Personalising the message can make it even more special.

Bake Some Treats: Sharing homemade biscuits, cakes, or mince pies with neighbours or friends is a lovely way to spread joy.

Offer a Listening Ear: Sometimes, the best thing you can do is simply listen. If someone needs to vent or talk about their struggles, being there for them without judgement can be incredibly comforting.

Embracing the True Spirit of Christmas

The true spirit of Christmas isn’t found in the number of presents under the tree or the lavishness of our celebrations. It’s about the warmth, love, and generosity we share with those around us. By reaching out to someone who might be feeling left out, lonely, or overwhelmed, you’re embodying the true meaning of the season.

The beauty of kindness is that it doesn’t just benefit the person on the receiving end; it also brings a sense of fulfilment and joy to the giver. There’s something truly magical about making someone else’s day a little brighter, especially during a time of year that’s meant to be filled with light and love.

Conclusion: A Season of Compassion and Connection

As we prepare to celebrate Christmas, let’s remember to look beyond the tinsel and gifts and focus on what truly matters—connection, compassion, and kindness. By reaching out to those who may need a little extra support, we can make the festive season a more inclusive and joyful time for everyone.

Whether it’s through a small act of kindness, a thoughtful gesture, or simply being there to listen, each of us has the power to make a positive impact. This Christmas, let’s embrace the spirit of giving—not just through presents, but through the gift of time, compassion, and genuine human connection.

After all, the greatest gift we can give is to make someone feel seen, valued, and cared for.