Are your last mile delivery parcels at risk?

With only a few weeks left to Christmas, delivery firms are surging into overdrive to dispatch online-purchased goods to buyers.

In London alone, there were some 450,000 packages delivered during the year, with vans covering over 50% more miles than 25 years ago, with Christmas being the busiest time.

But the security of those parcels is at risk by a lack of oversight, particularly around grey fleet vans.

Jason Chamberlain, Sales Director from ATS Euromaster, explains: “Businesses with owned branded vans will often be both exemplary in appearance and maintenance. But you also see, particularly around Christmas time, unbranded Sprinters or Transit-style vans delivering parcels for the same firm to cope with the increased seasonal demand. 

“Have these vans had the same checks as the branded vans? It's possible, but sadly also unlikely. The further down the chain you move from owned and managed vehicles to grey fleet self-employed drivers, the more likely it is the same level of fit for purpose scrutiny is lacking. Which can obviously be worrying, not only from a productivity point of view but also one of safety”

Jason adds that duty of care extends from direct employees to those that are asked to drive on business for the company, including self-employed drivers.

With over 4m vans on the road, ensuring the safety of each commercial vehicle is a critical task, says ATS Euromaster. Yet many grey fleet vans are on the streets without visual safety inspections carried out before drivers get behind the wheel.

“It’s concerning for all road users,” added Jason. “From our own experiences at ATS, one in three vans requires remedial work under our Mastercare service. Many of these are dotcom fleets, regularly needing to bounce up and down kerbs to make deliveries. Now, these are properly managed fleet vans, so you can only imagine the condition those grey fleet vans may be in.”

A recent report from the Parliamentary Advisory Council for Transport Safety (PACTS) found, per mile travelled, vans and light goods vehicles were involved in more deaths of other road users than any other vehicle type.

ATS Euromaster is calling for delivery firms to ensure their duty of care mandate extends across their entire fleet, including self-employed grey fleet van drivers.

“Ensuring that vans are fit for purpose and are safe is paramount. We understand the pressure on deliveries that exists, particularly around the pre-Christmas period, but basic duty of care cannot, and should not, be ignored,” said Jason.