Don't yell for Yodel! That's the message that many customers are sending to mail order firms like Amazon, Littlewoods, Early Learning Centre, Homebase, Tesco, etc.
Yodel appear not to acknowledge that they have a problem, diverting attention from problems by saying that they made many successful deliveries.
However, there have been far too many examples of deliveries not being made to the intended recipient for utterly ludicrous and dubious reasons. Typical claims are that people were not in to receive the parcel when they were at home. That a card was put through a letterbox, when it wasn't. That because the home they were to deliver to was in a remote rural location they could not find it. Even though the address was, in reality, quite close to the centre of a very busy town!
If you cannot get any sense from Yodel or the firm that you have bought the item from (after all it is THEIR responsibility to ensure that you receive the goods you buy from them!) you can try contacting Consumer Direct http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/index.htm who will be able to help tell you either get your goods or your money back.
Complaints to Yodel can be made at http://www.yodel.co.uk/contact-us.aspx.
Also if you bought your goods by credit card then under the current laws you can get your money back from the credit card company.
Showing posts with label credit card. Show all posts
Showing posts with label credit card. Show all posts
Monday 26 December 2011
Tuesday 8 November 2011
Confused.com launch cash back credit card offer in time for Christmas
Confused.com has launched a £30 cashback offer for customers looking for a new credit card to cut down interest payments on current balances or to spread the cost of their Christmas spending.
Customers will get £30 cashback once they have been accepted for a Barclaycard and transact over £250 within the first 60 days of opening their account. The £30 will be delivered straight to the customer's door in the form of a cheque, as a little extra treat from Confused.com.
Using a Barclaycard for Christmas spending could help make shopping more effective, whether shoppers want to spread the cost with 0% interest or earn rewards with the Freedom reward scheme, as well as the £30 bonus from Confused.com.
Chris Griffiths, Head of Credit Cards at Confused.com, commented: "For those customers in the market for a new credit card we are delighted to be able to give away £30 as an early Christmas present to say thank you for using our site. This offer means customers can now get the market leading balance transfer card, Barclaycard’s Platinum, which offers 22 months 0% interest, and get an extra £30 back in your pocket.
"Sorting out your finances is often a New Year's resolution, but if you have any outstanding credit card balances that are accumulating interest then waiting until 2012 will just add even more interest to your balance, meaning you'll have more to repay after the joys of Christmas.Therefore a credit card with 0% interest on purchases could be a cheaper option as it can allow you to spread the cost interest free.
"When considering a new credit card it is important to shop around to find the best deal, consider how you want to use it as different cards are better suited for different purposes. Remember that the leading offers are often reserved for new customers, and most providers won’t allow you to transfer balances between cards from the same institutions. Lastly, consider the criteria for being accepted for a card, you can try our free Card Matcher tool that can help you find the right credit card for your credit profile."
Confused.com offers a free comparison service that compares the whole UK credit card market, and offers a Card Matcher tool that can let customers know whether they are likely to be accepted for the card they want before they commit to completing an application. This service is completely free, secure and it won't damage users' credit score
Customers will get £30 cashback once they have been accepted for a Barclaycard and transact over £250 within the first 60 days of opening their account. The £30 will be delivered straight to the customer's door in the form of a cheque, as a little extra treat from Confused.com.
Using a Barclaycard for Christmas spending could help make shopping more effective, whether shoppers want to spread the cost with 0% interest or earn rewards with the Freedom reward scheme, as well as the £30 bonus from Confused.com.
Chris Griffiths, Head of Credit Cards at Confused.com, commented: "For those customers in the market for a new credit card we are delighted to be able to give away £30 as an early Christmas present to say thank you for using our site. This offer means customers can now get the market leading balance transfer card, Barclaycard’s Platinum, which offers 22 months 0% interest, and get an extra £30 back in your pocket.
"Sorting out your finances is often a New Year's resolution, but if you have any outstanding credit card balances that are accumulating interest then waiting until 2012 will just add even more interest to your balance, meaning you'll have more to repay after the joys of Christmas.Therefore a credit card with 0% interest on purchases could be a cheaper option as it can allow you to spread the cost interest free.
"When considering a new credit card it is important to shop around to find the best deal, consider how you want to use it as different cards are better suited for different purposes. Remember that the leading offers are often reserved for new customers, and most providers won’t allow you to transfer balances between cards from the same institutions. Lastly, consider the criteria for being accepted for a card, you can try our free Card Matcher tool that can help you find the right credit card for your credit profile."
Confused.com offers a free comparison service that compares the whole UK credit card market, and offers a Card Matcher tool that can let customers know whether they are likely to be accepted for the card they want before they commit to completing an application. This service is completely free, secure and it won't damage users' credit score
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